Do you need to contact us?

Flagship Group Contacts
Group Head Office

31 King Street, Norwich, Norfolk NR1 1PD

Freephone 0808 168 4555 (7am - 7pm Monday to Friday)  |

Please use this email address for any general enquiries. This mailbox is monitored daily and enquiries are sent out to the correct department for response. | |

Customer Enquiries
  • For any tenancy or rental enquiries, please contact your Housing Officer or call Flagship Response on Freephone 0808 168 4555
  • If you are looking for a Flagship Home please visit our website
  • If you need to request a repair to your home please call Flagship Response on Freephone 0808 168 4555
Business Enquries
  • Are you looking for a job with us? Please visit our careers page, or email
  • Are you selling a service or product? Why not get in touch with our procurement team:
  • We are looking to work in partnership with both our existing and new developer partners. If you’re a developer, promoter, house builder, agent or architect who is keen on working with us, please contact the Land Acquisition Team on 0845 258 6326 or
  • We are always keen to talk through new contract opportunities for repairs, maintenance and other facility services. If you are interested in bespoke quality services that are efficiently run to give you the best price, then please talk to us.  Please contact Ceri Theobald on 0845 258 6046 or
Media Enquiries Our Online Community

For any media enquiries, please contact our Communications Team

0845 258 6315

We are keen to engage with customers, partners and stakeholders online.

Why not follow us on Twitter or connect on LinkedIn and be part of our online community!

Flagship Housing Group Limited, trading as Flagship Group, is registered under the Data Protection Act (1998) and will only process data according to our stated purpose under that registration. 

Flagship Group
Registered Office: 31 King Street, Norwich, Norfolk NR1 1PD

Homes and Communities Agency: Reg. No 4651 
Co-operative and Community Benefit Societies Act 2014: Reg. No 31211R 

National Housing Federation Member. An Exempt Charity.