We pride ourselves on being a forward-thinking business with a clear purpose. We constantly seek improvement and are always looking for a better way to do things.

We work together to look at systems to help us become more effective and efficient.

We are constantly learning and finding new ways to be creative. We use new technology wherever we can to develop and improve the services we offer.

Our strategy

Our culture video

 

Our culture is one of the most valuable assets we own. It is what we stand for, how we work, what we value and what we offer to our customers. Ultimately, it drives everything we do.

We are proud to be an innovative and exciting company to work for. Watch our culture video to find out more.

Flagship Way

The Flagship way is how we do things around here. It’s all about looking for a better way, to help us become more efficient.

We obsess over delivering outstanding customer service, and continuously improving what we do and how we do it.

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Our Corporate Social Responsibility

 

 

 

Our ethical approach allows us to make a real difference to others.

We work in a sustainable and environmentally friendly way.

Our strategy enables us to deliver better services and cost savings that will benefit our customers, our staff and the wider community. 

Find out more about our CSR

Our journey

We have come a long way since starting out as Suffolk Heritage Housing Association in 1991.

 

Although our name may have changed over the years, we have always put our customers at the heart of everything we do. As Flagship Group today, we remain committed to providing homes for people in need.